Shipping & Returns

SHIPPING POLICY

- Orders typically ship within 12 to 24 hours of purchase.
- Orders are processed on business days, holidays excluded.
- Please allow additional time for deliveries to rural areas.
- Selected Canadian, U.S., and International carriers deliver on business days, excluding holidays. 
- Credit card authorization must be received before we can process your order. 

Standard Shipping

- Orders under $250 are charged a flat rate shipping fee of $10
- Heavy or oversized items may incur an additional fee
- Orders over $250 ship free
- Orders are shipped via Canada Post where possible
- All items are shipped using expedited shipping unless otherwise specified

ESTIMATED DELIVERY TIMES 

Delivery Destination 

Estimated Delivery Time* 

Alberta  

5 – 6 business days 

British Columbia  

6 – 7 business Days 

Manitoba 

3 – 4 Business Days 

New Brunswick  

3 – 4 Business Days 

Newfoundland  

4 – 5 Business Days 

North West Territories  

7 – 8 Business Days 

Ontario  

1 – 2 business Days 

Prince Edward Island  

4 – 5 Business Days 

Quebec  

1 – 2 Business Days 

Saskatchewan  

4 – 5 Business Days 

Yukon 

7 – 8 Business Days 

 *Actual delivery times and costs are subject to change. Shipping information will appear in your order confirmation email. 

HOLIDAYS

Orders shipped within Canada will not be delivered by selected carriers on the following holidays: 

- New Year’s Day (Jan 1st) 
- Good Friday (April 18th)
- Easter Monday (April 22nd)
- Victoria Day (May 20th)
- Canada Day (July 1st)
- Labour Day (Sept 2nd)
- Thanksgiving Day (Oct 14th)
- Remembrance Day (Nov 11th) 
- Boxing Day (Dec. 26th)
 
For U.S. & International orders, please check with your carrier to see which holidays apply. 

 

US AND INTERNATIONAL SHIPPING 

International shipping is available for most addresses. Please note that not all products can be shipped internationally (please refer to the list below). 

- Orders will be delivered via the United States Postal Service (USPS) or Purolator
- Priority shipping is currently not available,
- Customs may apply import duties or other fees to packages shipped to the US and to other international addresses 
- Additional duties and fees are the responsibility of the purchaser 

The following brands and products cannot be shipped outside of Canada:

All Firearms
All Ammunition
All Firearm & Weapon Accessories

Mystery Ranch
Camelback
Ameriglo
ASP
Garmin
G-Code
Surefire
Streamlight
TROY
Trijicon

Please also note that the shipping rates for many items we sell are weight-based. For items that are extremely heavy, there may be extra shipping charges. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

RETURN POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.