CAREERS
Looking to join the team? Rampart International is Canada’s premier supplier of operational equipment for military, law enforcement, and public safety professionals. Join our team and contribute to providing essential, mission-critical tools to those serving on the front lines.
JOB OPENINGS
Senior GRAPHIC DESIGNER
- PERMANENT, FULL TIME
- IN-PERSON, OTTAWA, ONTARIO
DESCRIPTION
Rampart is seeking a highly skilled, creative, and detail-driven Senior Graphic Designer to join our growing marketing team. This role will focus on elevating the visual standard of brands of Rampart and its partner brands. You’ll design everything from trade show graphics to catalogs to product packaging/collateral, digital/web assets, contributing directly to the visual identity of Canada’s leading provider of operational equipment.
The ideal candidate has a strong understanding of layout, structure, and brand presentation, capable of turning complex ideas into clean, professional designs that support marketing campaigns, product launches, and ongoing brand growth. This position is ideal for a designer who thrives in a fast-paced, high-output environment and wants to see their work directly influence professional and defense markets.
RESPONSIBILITIES
Design & Creative Execution
- Design visual marketing materials for print and digital use, including catalogs, spec sheets, infographics, trade show graphics, packaging, social media.
- Translate creative direction and project briefs into refined, production-ready designs.
- Support the development of brand identity and guidelines for new brands and products.
- Maintain a high standard of design consistency across all outputs.
- Provide graphic support for video content and social media.
- Update and our websites through Elementor (WordPress)
Brand & Campaign Support
- Support new product launches, brand rollouts, and marketing campaigns with creative visual assets.
- Work closely with the Director of Marketing and Marketing & Events Specialist on Rampart’s busy marketing calendar to align design deliverables with campaign strategy and timelines.
- Collaborate on creative concepts, then take ownership of design execution from start to finish.
Workflow & Collaboration
- Manage multiple projects simultaneously while maintaining quality and attention to detail.
- Communicate effectively with internal teams to ensure alignment on design goals and deadlines.
- Contribute to a lean, high-functioning team that values independence, accountability, and precision.
SKILLS & QUALIFICATIONS
- 5+ years of experience as a graphic designer
- High level proficiency in Adobe Illustrator, InDesign, and Photoshop
- Experience in After Effects a plus but not a requirement
- Website design experience a plus but not required
- Strong understanding of layout, typography, and brand development.
- Experience designing for print, digital, and packaging applications.
- Excellent organization, time management, and communication skills.
- Ability to work independently and thrive in a small, fast-paced team environment.
- Eager to learn and take on new projects that push skills and creativity further.
- Creative thinker with strong attention to detail.
- Pay: $75,000 - $80,000 per year
- Schedule: Monday to Friday
- Work Location: In-office at our HQ in Ottawa, Ontario
Benefits
- Dental Care
- Disability Insurance
- Discounted or free food
- Extended health care
- Flexible Schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Company events
To apply, please email your resume and design portfolio to careers@rampartcorp.com, be sure to include “Graphic Designer” somewhere in your subject line:
OPERATIONS MANAGER
- PERMANENT, FULL TIME
- IN-PERSON, OTTAWA, ONTARIO
DESCRIPTION
The Operations Manager plays a key role in ensuring Rampart’s operational efficiency across sales support, digital reporting, warehouse management, and customer service programs. This position bridges multiple teams Sales support, Warehouse, and System driving process improvement, data accuracy, and cross-departmental coordination. The ideal candidate brings a blend of operational experience, project management capability, and comfort working with systems such as NetSuite and Salesforce to support Rampart’s continued growth.
RESPONSIBILITIES
Sales Support & Operations
- Oversee day-to-day coordination between Sales and Warehouse to ensure smooth and timely order processing and fulfilment.
- Support Inside Sales teams with quoting, order tracking, and delivery visibility.
- Manage and report on operational KPIs such as order accuracy, fulfilment timelines, and customer satisfaction.
- Maintain and optimize procedures that improve internal communication and operational consistency.
Sample Program Management
- Oversee Rampart’s Sample Program, ensuring accurate tracking, timely returns, and accountability for all issued items. Especially those items flagged as high demand items.
- Coordinate with Sales and Warehouse teams to streamline sample requests and approvals.
- Maintain accurate reporting on program usage, outstanding samples, and costs associated with demos and evaluations.
Service Requests & Returns
- Contribute to a lean, high-functioning team that values independence, accountability, and precision.
- Collaborate with Sales, Warehouse, and Vendors to ensure proper documentation, credits, replacement, or repair of returned goods.
- Maintain accurate digital tracking and reporting for all service and return cases.
- Identify trends or recurring issues to support product improvement and customer experience initiatives.
Digital Reporting & Systems
- Develop and maintain internal reporting tools and dashboards using Excel, Power BI, Tableau, or similar platforms.
- Monitor KPIs across Sales, Warehouse, and Customer Service operations.
- Support data integrity, workflow automation, and reporting enhancements in NetSuite (ERP) and Salesforce (CRM) systems.
- Recommend and implement digital process improvements that enhance efficiency and visibility.
Warehouse & Logistics Oversight
- Work closely with warehouse leadership to ensure accurate receiving, inventory control, and order fulfilment.
- Support warehouse optimization initiatives including space planning, process design, and system improvements.
- Ensure compliance with all safety and product handling standards.
Project Management & Continuous Improvement
- Lead and coordinate cross-departmental initiatives to improve operational workflows, system integrations, and customer-facing processes.
- Develop and manage project plans, timelines, and deliverables.
- Drive transformation and automation projects across Sales Support, Warehouse, and Reporting functions.
- Identify and implement process enhancements that reduce friction and improve efficiency across teams.
SKILLS & QUALIFICATIONS
- 5+ years of experience in operations, logistics, or sales support management (preferably in a distribution, defence, or technical products environment).
- Strong experience with ERP and CRM systems; NetSuite and Salesforce experience are strong assets.
- Advanced proficiency in Excel, Power BI, or other digital reporting tools.
- Demonstrated project management experience leading cross-functional initiatives.
- Proven ability to manage service requests, returns, and/or product sample programs.
- Excellent organizational, analytical, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Experience with warehouse operations or logistics coordination is asset.
Benefits
- Dental Care
- Disability Insurance
- Discounted or free food
- Extended health care
- Flexible Schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Company events
To apply, please email your resume and to careers@rampartcorp.com, be sure to include “Operations Manager” somewhere in your subject line:
Don’t see a position that fits? We’re always looking for talented individuals to join our team. If you’re interested in a career with us, you can fill out our General Application Form.
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